Privacy Policy
Privacy Policy for Scoop Safe USA
Last Updated: April 28, 2026
ScoopSafe USA LLC, doing business as ScoopSafe™ ("we", "us", or "our"), is committed to protecting your privacy. This policy explains how we collect and use your information when you use our pet waste removal services.
1. Information We Collect
To provide our professional pet waste removal services, we collect the following:
- Contact Information: Name, physical address, email address, and phone number.
- Pet Information: Number of dogs and any specific gate/entry instructions.
- Payment Information: Processed securely through our third-party provider (Sweep & Go). We do not store full credit card details on our local servers.
2. How We Use Your Information
We use your data strictly for business operations, including:
- Scheduling and routing your service within our territory.
- Sending service reminders or "job completed" notifications via SMS or email.
- Processing weekly or initial-clean payments.
- Improving our service areas and customer experience.
3. Information Sharing & Third Parties
- No Sale of Data: We never sell, rent, or trade your personal information to third parties for marketing purposes.
- Service Providers: We share necessary data with our routing and billing partner, Sweep & Go, to manage your account.
- Legal Requirements: We may disclose information if required by law or to protect the safety of our staff and the community.
4. SMS & Communication
By providing your phone number, you consent to receive service-related communications. You may opt out of SMS alerts at any time by replying "STOP," though this may affect our ability to notify you of arrival times or gate issues.
5. Data Security
We implement industry-standard security measures to protect your address and contact details. Access to your information is restricted to authorized personnel performing service or billing tasks.
6. Contact Us
If you have questions regarding this policy or wish to update your information, please contact us at: Email: info@scoopsafeusa.com Website: ScoopSafeUSA.com
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